Merry Ann Cutler
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Excellent folks to work with. They made the whole process easy from start to finish. If and when I am in the market again, I will contact them again.
Not only I am a first-time home buyer, but I am a foreigner, so you can imagine how confused I was about the whole process.
Chuck and Cindy guided me through all the process and were extremely patient with all my queries. When visiting a house they thought and let me know of tons of details that would have never occurred to me in order to make the best decision.
I was particularly impressed by their availability, we visited houses and had calls at all times of the day.
It's been about 6 months since I purchased my house and they continue to be in touch, just to see how everything is going and even to give me a pie for Thanksgiving!
I would definitely recommend them!
This was our first house buying experience, and I cannot recommend Chuck and Cindy enough! First and foremost, they made the entire process absolutely clear for me and my wife. From the knowledge of the area, to helping us find a home that fit everything we wanted, to easing our minds about any last minute questions, Chuck and Cindy turned what could be a stressful process into a journey that they helped us on with relative ease. They worked around our schedule to find times that worked for our family's busy lifestyle. If you are in the market for a house, Chuck and Cindy would absolutely be our first choices for any of our friends or family!
Very responsive and knowledgeable. Cindy was able to give advice to narrow the search for my home as a first time homebuyer by helping to explain comps and property value in different areas. She listens well and took that feedback to help understand my needs better thereby eliminating wasted time driving around to properties that did not fit my needs, even though when we started, I wasn't sure what those needs were. She reviewed properties for me daily as they came on the market and was able to notify me quickly of a townhome that fit my exact needs in a neighborhood where homes were coming off the market in under a week. She provides excellent customer service and prompt responses. I would recommend her to anyone looking to buy or sell. Even after my purchase, her team still kept in touch to find out how I was doing.
We worked with Chuck and Cindy to quickly sell our home for a last-minute work relocation. It had been a long time since we had last purchased/sold a home, so it was a relief for our listing to be in their very capable, expert hands. They quickly listed our home, with the latest industry bells and whistles, and generated a lot of buyer traffic. They sold our home in less than 24 hours.
Overall, their "process" was smooth and relatively stress free for our family, which I attribute to the considerable amount of time that they spent, providing guidance and answering our many questions.
Looking back on our experience, I really appreciate that Chuck and Cindy do in fact work as a team and coordinate with each other very well. If one was tied up with a personal or client matter, which is understandable, the other would quickly follow-up and was fully in the know about our situation.