Chuck and Cindy were tremendous and an absolute pleasure to work with. Not once did we feel pressured to overspend or settle and we always felt like they had our best interests at heart. They had a deep knowledge of the area, born out of years of experience and we able to help us make an investment in an area we feel good about. Their experience was invaluable in considering the myriad of factors that go into finding the right home and navigating Triangle real estate.
Along the way, both Chuck and Cindy were very hands on, meeting and communicating with us personally and promptly. They were patient when we had a seemingly endless stream of questions and helped lay out our options in an easy-to-understand manner. In dealing with negotiations and contract issues, they were professional and straight-forward helping us get the home we were after at a fair price.
I truly can't say enough good things about Chuck and Cindy. I would absolutely recommend to anyone looking to purchase a home in the Triangle!
Katie Ratterree
Not only I am a first-time home buyer, but I am a foreigner, so you can imagine how confused I was about the whole process.
Chuck and Cindy guided me through all the process and were extremely patient with all my queries. When visiting a house they thought and let me know of tons of details that would have never occurred to me in order to make the best decision.
I was particularly impressed by their availability, we visited houses and had calls at all times of the day.
It's been about 6 months since I purchased my house and they continue to be in touch, just to see how everything is going and even to give me a pie for Thanksgiving!
I would definitely recommend them!
Jorge Cardenas Salas
I've never seen a team quite like Chuck and Cindy. I needed to sell my property ASAP and looked on Zillow to find representation. I submitted three inquiries and Cindy called me back within hours - I was in their office the next day getting the paperwork together to list. They talked about their process, teamwork, service level, etc....they under-sold themselves because their service was above and beyond what they told me. Out of the gate their recommended price point to sell fast was spot on (24 hrs) and negotiation skills got us above asking. They coordinated directly with my tenants for access, they did home visits to pick up and drop off checks/paperwork, they took the home inspection to a contractor immediately and presented a fair quote within days and even did a power of attorney to complete the closing in our absence all without additional fees.
Overall you can't find a better team to assist you if you need to sell and I look forward to working with them again in the coming years!
Justin Riek
Very responsive and knowledgeable. Cindy was able to give advice to narrow the search for my home as a first time homebuyer by helping to explain comps and property value in different areas. She listens well and took that feedback to help understand my needs better thereby eliminating wasted time driving around to properties that did not fit my needs, even though when we started, I wasn't sure what those needs were. She reviewed properties for me daily as they came on the market and was able to notify me quickly of a townhome that fit my exact needs in a neighborhood where homes were coming off the market in under a week. She provides excellent customer service and prompt responses. I would recommend her to anyone looking to buy or sell. Even after my purchase, her team still kept in touch to find out how I was doing.
Zillow User
Cindy is an excellent agent and I highly recommend her for anyone looking to buy a home in the triangle area. As a first time homebuyer I was new to the process and Cindy helped me every step of the way from negotiating an offer with the builder to recommending specific products for my home. She understands the local market and is well-versed in everything from financing to contracts and in-home features. I felt very comfortable working with her - she was responsive, articulate, and always made my best interests a priority.
Zillow User