Very responsive and knowledgeable. Cindy was able to give advice to narrow the search for my home as a first time homebuyer by helping to explain comps and property value in different areas. She listens well and took that feedback to help understand my needs better thereby eliminating wasted time driving around to properties that did not fit my needs, even though when we started, I wasn't sure what those needs were. She reviewed properties for me daily as they came on the market and was able to notify me quickly of a townhome that fit my exact needs in a neighborhood where homes were coming off the market in under a week. She provides excellent customer service and prompt responses. I would recommend her to anyone looking to buy or sell. Even after my purchase, her team still kept in touch to find out how I was doing.
Zillow User
After interviewing a few agents, my husband and I decided to work with Cindy and Chuck. Our first home buying experience was not good, so we we were skeptical and worried about how we would be treated, and concerned no agent would ever look out for us. But Cindy and Chuck were great to work with.
Most of our time was spent with Chuck as he loves to drive you all over Wake county until you find the right house! We sometimes worried we were taking forever to find our home but Cindy and Chuck were patient, not like other agents we have encountered. They understand it takes time and stick with you like you are still a new client throughout the process. Cindy met us several times as well, but her specialty with us was explaining all the legal terminology in the contracts and really taking charge of the business/legal side of things. She also showed us one house and said “this house has problems, let’s go” before we even went upstairs, which was awesome! Both of them were very available.
I worked in real estate for about 14 months in another state and I learned more from Chuck & Cindy than I did from my classes, broker, and my own selling experiences. Chuck and Cindy have also been available to us since, to make recommendations for home contractors. In the end, we found what we think is the perfect house for us, in a town we didn’t think we’d be in – and we love it! We highly recommend them.
Sheila and Jeff
About 2 years ago, Chuck and Cindy were recommended to me by a friend who'd recently had a great experience with them. I decided to check them out and I'm so happy I did because they helped me find my first home, which was so much more than I was expecting and in a wonderful area. They made the whole process a snap and made the experience of buying a home for the first time a lot less scary.
Both of them are very flexible and extremely accessible, so even if you work all day, they'll find time to make something work for you. I don't have family in NC, but they were truly like family throughout the whole process of finding my home. They don't push you in any one direction and are genuinely interested in making you happy. It was a great experience over all and when I sell my home a few years down the road, they've already got the job as far as I'm concerned. I love living in my house now, but when it comes time to sell it, I'm confident they'll find a buyer with a great price and I know the process with be just as nice as the first. If you need help buying or selling your home, talk to these guys; you won't regret it.
Zillow User
Working with Chuck and Cindy was great. They are quite professional and have a depth of knowledge about the area, neighborhoods, and builders. They are responsive and understand the buying and selling process intimately. They are personable and incredibly supportive throughout the whole process. I would highly recommend them!
Kristin and Rob
Good agents with great contacts (an excellent painting contractor and his crew). their promotions are very good (impressive color brochure on my home) and they seem to understand the market (traffic during winters vs. summers). if the opportunity arises, I will use them again.
Gary S.