Not only I am a first-time home buyer, but I am a foreigner, so you can imagine how confused I was about the whole process.
Chuck and Cindy guided me through all the process and were extremely patient with all my queries. When visiting a house they thought and let me know of tons of details that would have never occurred to me in order to make the best decision.
I was particularly impressed by their availability, we visited houses and had calls at all times of the day.
It's been about 6 months since I purchased my house and they continue to be in touch, just to see how everything is going and even to give me a pie for Thanksgiving!
I would definitely recommend them!
Jorge Cardenas Salas
I've never seen a team quite like Chuck and Cindy. I needed to sell my property ASAP and looked on Zillow to find representation. I submitted three inquiries and Cindy called me back within hours - I was in their office the next day getting the paperwork together to list. They talked about their process, teamwork, service level, etc....they under-sold themselves because their service was above and beyond what they told me. Out of the gate their recommended price point to sell fast was spot on (24 hrs) and negotiation skills got us above asking. They coordinated directly with my tenants for access, they did home visits to pick up and drop off checks/paperwork, they took the home inspection to a contractor immediately and presented a fair quote within days and even did a power of attorney to complete the closing in our absence all without additional fees.
Overall you can't find a better team to assist you if you need to sell and I look forward to working with them again in the coming years!
Justin Riek
I was moving to NC from AZ by myself for a new job and needed help finding a rental property. I only had a couple of weeks to find a place, and rent it site unseen. Cindy was the first Realtor that was willing to help me find a rental property, since I still had to sell my house in AZ. She was quick to respond to me and provided me with a potential list of rentals in a very short turn-around time. Cindy even provided helpful input about potential areas that I had found online by myself. Cindy helped make my move easy and I will definitely use her again when I am ready to buy a house here in NC.
M. Dalcoba
Chuck and Cindy are the best real estate team in the area! I found and fell in love with my very first home over Easter weekend and THREE days later I was under contract. Chuck and Cindy worked me morning, noon and night that weekend to make sure I was completely satisfied and they were able to negotiate everything I wanted! As a young, single (at the time) female purchasing a home I always felt like Chuck and Cindy were looking out for me and my best interest. Throughout the process, I dubbed them "Mama Cindy" and "Uncle Chuck" because they quickly became like family. Not only were they incredibly kind, responsive, and really listened to what I wanted, they linked me with ALL of their many contacts - mortgage lender, home inspector, handyman, closing attorney, etc. They never pressured me to use their recommendations, but I'm so glad I did because they were all just as knowledgeable and professional as Chuck and Cindy. There are just so many perks to working with them! I would recommend Chuck and Cindy to anyone looking for a pair of agents who know the area better than any realtor in town and are committed to working hard for their clients.
Tracy Sapp
We want to express our gratefulness to Cindy and Chuck that they helped us to find the place that we were looking for. The whole experience was more than buying a property, it was a smooth journey finding a place to call it home. They respected all of our inquiries and even went beyond by explaining us many details. No questions were left unanswered and we were very well educated. They are very thoughtful about everything and we will rely on their help in the future for sure. I couldn't imagine a better experience to what they delivered.
Peter Filipov