Chuck and Cindy were extremely helpful to me as a first time home buyer. They guided me through a process that I knew nothing about. There are many more hurtles to clear than I expected but they did a great job of keeping me informed of what was coming next. It could have been an extremely stressful process with a less responsive, prepared agent. I would certainly recommend and use again.
Zillow User
My experience with Chuck and Cindy has always been a positive one. They have sold multiple houses for me and to me and my husband. They demonstrate expertise, professionalism and integrity and I could not be more pleased with their representation. I have worked with numerous real estate agents since 1973 in the purchase of eleven homes and I highly recommend this team to anyone needing an exceptional realtor to represent them. I personally would not work with anyone else and often offer their business cards to prospective clients.
E.G.
I've never seen a team quite like Chuck and Cindy. I needed to sell my property ASAP and looked on Zillow to find representation. I submitted three inquiries and Cindy called me back within hours - I was in their office the next day getting the paperwork together to list. They talked about their process, teamwork, service level, etc....they under-sold themselves because their service was above and beyond what they told me. Out of the gate their recommended price point to sell fast was spot on (24 hrs) and negotiation skills got us above asking. They coordinated directly with my tenants for access, they did home visits to pick up and drop off checks/paperwork, they took the home inspection to a contractor immediately and presented a fair quote within days and even did a power of attorney to complete the closing in our absence all without additional fees.
Overall you can't find a better team to assist you if you need to sell and I look forward to working with them again in the coming years!
Justin Riek
After interviewing a few agents, my husband and I decided to work with Cindy and Chuck. Our first home buying experience was not good, so we we were skeptical and worried about how we would be treated, and concerned no agent would ever look out for us. But Cindy and Chuck were great to work with.
Most of our time was spent with Chuck as he loves to drive you all over Wake county until you find the right house! We sometimes worried we were taking forever to find our home but Cindy and Chuck were patient, not like other agents we have encountered. They understand it takes time and stick with you like you are still a new client throughout the process. Cindy met us several times as well, but her specialty with us was explaining all the legal terminology in the contracts and really taking charge of the business/legal side of things. She also showed us one house and said “this house has problems, let’s go” before we even went upstairs, which was awesome! Both of them were very available.
I worked in real estate for about 14 months in another state and I learned more from Chuck & Cindy than I did from my classes, broker, and my own selling experiences. Chuck and Cindy have also been available to us since, to make recommendations for home contractors. In the end, we found what we think is the perfect house for us, in a town we didn’t think we’d be in – and we love it! We highly recommend them.
Sheila and Jeff
I would highly recommend Chuck and Cindy for any of your real estate needs. We are from out of state and not at all familiar with the area. We were also on a limited time frame, since we were here only a short time house hunting. Not only do Cindy and Chuck know the area very well, but they get to know their clients wants and wishes also, so they are not wasting your time showing you listings that you would have no desire to view, much less buy. They were always available on our time schedule and made us feel like we were their only clients and we were the most important on their list of many clients. Very professional and fun people!
Zillow User