After interviewing a few agents, my husband and I decided to work with Cindy and Chuck. Our first home buying experience was not good, so we we were skeptical and worried about how we would be treated, and concerned no agent would ever look out for us. But Cindy and Chuck were great to work with.
Most of our time was spent with Chuck as he loves to drive you all over Wake county until you find the right house! We sometimes worried we were taking forever to find our home but Cindy and Chuck were patient, not like other agents we have encountered. They understand it takes time and stick with you like you are still a new client throughout the process. Cindy met us several times as well, but her specialty with us was explaining all the legal terminology in the contracts and really taking charge of the business/legal side of things. She also showed us one house and said “this house has problems, let’s go” before we even went upstairs, which was awesome! Both of them were very available.
I worked in real estate for about 14 months in another state and I learned more from Chuck & Cindy than I did from my classes, broker, and my own selling experiences. Chuck and Cindy have also been available to us since, to make recommendations for home contractors. In the end, we found what we think is the perfect house for us, in a town we didn’t think we’d be in – and we love it! We highly recommend them.
I was very pleased with the experience. I felt like I got good advice on upgrades to prepare for listing, pricing, and sales negotiation. Chuck and Cindy were instrumental in identifying and scheduling contractors and tradesmen to perform needed work within the needed time frame. Everything was handled pleasantly and professionally.
We worked with Chuck and Cindy to quickly sell our home for a last-minute work relocation. It had been a long time since we had last purchased/sold a home, so it was a relief for our listing to be in their very capable, expert hands. They quickly listed our home, with the latest industry bells and whistles, and generated a lot of buyer traffic. They sold our home in less than 24 hours. Overall, their "process" was smooth and relatively stress free for our family, which I attribute to the considerable amount of time that they spent, providing guidance and answering our many questions. Looking back on our experience, I really appreciate that Chuck and Cindy do in fact work as a team and coordinate with each other very well. If one was tied up with a personal or client matter, which is understandable, the other would quickly follow-up and was fully in the know about our situation.
When I make reference to my realtorS (plural), I give other the impression I have a whole team working for me. In truth, I do. Chuck and Cindy have an unusual partnership set up. This works to the client's benefit in several ways. First, with twice the realtor, the chance one of them is available when I need help seems to be twice as high. Second, they bring complimentary skills to the table, so you get the best parts of two great realtors in one package. Third, for all the important decisions--i.e., our initial consultation, our first day of home browsing, our discussion about whether to make an offer, our discussions about how to negotiate, our meeting about how to price the home we were selling, the discussion of what changes we need to make to the house, etc.--they were both involved. I really did get two great realtors for the price of one.
This was our first house buying experience, and I cannot recommend Chuck and Cindy enough! First and foremost, they made the entire process absolutely clear for me and my wife. From the knowledge of the area, to helping us find a home that fit everything we wanted, to easing our minds about any last minute questions, Chuck and Cindy turned what could be a stressful process into a journey that they helped us on with relative ease. They worked around our schedule to find times that worked for our family's busy lifestyle. If you are in the market for a house, Chuck and Cindy would absolutely be our first choices for any of our friends or family!